Laatupolitiikka

 

The Quality Policy of Medidyne is based on our mission statement and values.

The scope of our Quality Management System is: Imports, sales, distribution, installation, training, and after-sales service of medical devices for emergency, intensive care, and monitoring.

All Medidyne employees strive to satisfy customers by meeting their needs and exceeding their expectations.

  • The products we bring to market comply with all relevant regulatory requirements and international standards
  • Our employees are professional and trained to do their jobs
  • Our logistics ensure appropriate and timely delivery
  • We assist our customers in choosing the right products for their needs
  • We train our customers in the use of our products in accordance with the manufacturer´s instructions
  • We service products in accordance with the manufacturer’s instructions

Should errors or defects occur in connection with a product, delivery or service, we will endeavour to solve the problem quickly, efficiently and professionally.

All employees of Medidyne commit to comply with our code of conduct and regulatory requirements and to help ensure that our quality management system and internal work procedures are continuously improved.

Our quality work complies with the Medical Device Regulation (MDR) and the international standard EN ISO 13485.

 

Nærum, 29. September 2022, Knut Clem, CEO